Privacy Policy

This Privacy Policy discloses the privacy practices for FairHydroTrust.com., which is administered by Ontario Power Generation Inc. (“OPG”) as the Manager of the Fair Hydro Trust (“FHT”). OPG and FHT are collectively referred to herein as “We” or “Us”.

This Privacy Policy applies solely to information collected by this website and notifies you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information collection, use, and sharing

We are the sole owners of the information collected on this site. We will only collect personal information where you provide consent for us to access and retain it for purposes we identify. This Privacy Policy identifies the personal information we intend to collect and the purpose for doing so. By accepting the terms of this Privacy Policy you consent to such collection. If we intend to collect any other personal information not identified in this Privacy Policy or intend to use the personal information identified in this Privacy Policy for a purpose not identified here, then we will notify you of the intended collection and seek your consent to do so for the purposes we identify. We may also collect, retain, use or disclose personal information without your consent in limited and specific circumstances as set out in the Personal Information Protection and Electronic Documents Act.

We will not sell or rent your personal information to anyone. We may engage third party service providers to process personal information on our behalf, but such third parties will be restricted to using personal information only for the purposes we set out and may not use or disclose it for any other purpose.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as set out in this Privacy Policy or as necessary to fulfill your request.

Your access to and control over information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at FHT@opg.com:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

When you submit sensitive information via the website, we take precautions to protect your information both online and offline.

Wherever we collect sensitive information, it is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to address your inquiry are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We employ all reasonable industry standard measures to protect against the unauthorized access, disclosure, modification or destruction of the information we collect and our levels of safeguards correspond to the level of sensitivity of the information. While we are committed to ensuring the security of the information, no protection measure can provide a 100% guarantee of security. Consequently, we cannot warrant or guarantee the security of the information. We retain your information for as long as necessary or relevant for the listed purposes in this Privacy Policy, or as required by any applicable legal and retention obligations.

Contacting us through our contact form

When contact us through the contact form on our site, a user is required to provide certain information that will be used to respond to the user’s inquiry. To facilitate this communication, third-party vendors will collect and store the information that you provide in the following ways:

  • The information that you provide when completing a form is stored in the WordPress content management system. Ninja Forms also collects this information via the Ninja Forms plug-in.
  • SendGrid’s email delivery platform will be used to send emails from the site; as such, they will also receive and store the email address that you provide.

Sharing

We do not share any information we collect with any partners or advertisers.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Pixel tags and cookies

Your interaction with our website and digital services may put you in contact with pixel tags and cookies. Pixel tags are small bits of code that provide a method of delivery information on a webpage, which allows the operator of the page or a third party to collect your IP address. Cookies are small pieces of file data that are stored on your computer or other device when websites are loaded in a browser. Cookies can collect digital use data that support a number of functions, including: basic necessity cookies required to authenticate and perform account related functions; advertising; functionality and preference support; performance indicators; tracking; and third party/embedded content. Many browsers are initially configured to accept cookies, but you can change your browser settings to refuse cookies or be alerted when a cookie has been placed on your browser.

Analytics

To enable us to improve our services and improve your experience, we partner with WordPress and Google Analytics to obtain aggregated and anonymized information about user data. Our partners will collect user data for the purpose of preparing statistical reports that we will use to review and improve our services. You may have the option to opt out of default user data collection practices via certain browser settings, using third party browser plug-ins and other privacy controls.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at FHT@opg.com.